Privacy Policy

At Hafelat Alssafy, we are committed to protecting the privacy of our clients’ data and ensuring the confidentiality of information according to the highest security standards adopted in the Kingdom of Saudi Arabia.

1. Introduction

Welcome to Hafelat Alssafy Tourist Transportation.

Hafelat Alssafy (“we,” “us,” or “our”) operates the website:
🌐 https://hafelatalssafy.com

(hereinafter referred to as the “Service”).

This Privacy Policy explains how we collect, use, and protect the information obtained through your use of our website and services. By using this website, you agree to the practices described in this policy.

This Privacy Policy, together with our Terms and Conditions, forms the legal agreement governing your use of Hafelat Alssafy’s services.

2. Definitions

Service: Refers to the Hafelat Alssafy website and all related services.

Personal Data: Any information that can directly or indirectly identify an individual.

Usage Data: Information collected automatically when using the website, such as pages visited and browsing duration.

Cookies: Small files stored on your device to enhance user experience.

Data Controller: The entity that determines how and why personal data is processed (Hafelat Alssafy).

Data Processor: Any third party processing data on our behalf.

User: Any person using the website or its services.

3. Information Collection and Use

We collect various types of data to provide tourist transportation services, improve user experience, and ensure effective communication with our clients.

4. Types of Data Collected

a. Personal Data

We may request information including, but not limited to:

Full Name

Phone Number

Email Address

Booking or contact details

Any information you submit via contact forms or WhatsApp

These data are used solely for communication, booking, and customer service purposes.

b. Usage Data

We may collect data such as:

IP address

Browser and device type

Pages visited

Date and duration of the visit

c. Cookies

We use cookies to improve performance and analyze usage. You can disable them in your browser settings; however, some website features may not function optimally.

5. Use of Data

We use the collected data for the following purposes:

Operating the website and related services

Managing booking requests and inquiries

Improving service quality and user experience

Communicating with clients regarding services or offers

Providing technical support and customer service

Complying with applicable laws and regulations in Saudi Arabia

6. Data Retention

Personal data is retained only for as long as necessary to achieve the purposes outlined in this policy or as required by applicable laws in Saudi Arabia.

7. Data Transfer

Data may be stored or processed inside or outside Saudi Arabia, with all necessary measures taken to ensure data protection according to the highest security standards.

8. Data Disclosure

Your data may be disclosed in the following cases:

Compliance with legal or regulatory requirements

Protection of Hafelat Alssafy’s rights and property

Cooperation with trusted service providers to operate the website and services

In the event of a merger or acquisition (if applicable)

9. Data Security

We take appropriate technical and organizational measures to protect your data. However, complete security cannot be guaranteed for any information transmitted over the internet.

10. User Rights

You have the right to:

Request access to the data we hold

Request correction or update of your data

Request deletion of your data where legally applicable

For any data-related requests, please contact us using the information below.

11. Service Providers

We may work with third-party providers (such as hosting or analytics services) to support website operations. These parties are obligated to maintain confidentiality and not use data outside the scope of the service.

12. External Links

Our website may contain links to external sites beyond our control. We are not responsible for the privacy policies of those sites and recommend reviewing them when visiting.

13. Children’s Privacy

Hafelat Alssafy services are not directed to children under 18, and we do not knowingly collect their personal data.

14. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

15. Contact Us

For any inquiries regarding the Privacy Policy, you may contact us at:

📧 [email protected]

🌐 https://hafelatalssafy.com